55bms Privacy Policy for Filipino Players

55bms is an online betting platform designed for players in the Philippines. When you register, deposit funds, place bets, or interact with any part of the platform, you share certain personal information with us. This policy explains exactly what we collect, why we collect it, how it's protected, and what you can do about it.

We take privacy seriously. The information you share with us stays within the 55bms ecosystem and is used only for the purposes described in this policy. We do not sell your data to advertisers or unrelated third parties.

We collect personal information in the following categories:

• Registration data: Your full name, date of birth, email address, Philippine mobile number, and residential address when you create your 55bms account.
• Identity documents: A valid Philippine government-issued ID and proof of address, collected during the KYC (Know Your Customer) verification process required before your first withdrawal.
• Financial data: Information about your deposits and withdrawals in ₱ PHP, including your selected payment method (e.g., Philippine online banking, bank transfer, or local e-wallet). We do not store full bank account credentials beyond what is operationally necessary.
• Transaction and betting history: Records of bets placed, games accessed, deposit and withdrawal history, and account balance activity.
• Device and technical data: IP address, device type, browser type, operating system, and session activity logs collected when you access the platform.
• Communications: Any messages you send to 55bms support, including the content and metadata of those communications.

Your personal information is used for the following purposes:

• Account management: Creating and maintaining your 55bms account, including processing deposits and withdrawals in ₱ PHP and keeping your account profile up to date.
• Identity verification: Conducting KYC review to confirm your identity, verify your age (21+), and ensure your account complies with our Terms & Conditions.
• Security and fraud prevention: Monitoring account activity for unusual patterns, investigating potential fraud, and applying OTP verification for sensitive account actions.
• Platform operation: Processing bets across sports betting, slots, live casino, and eBingo; recording results and settling winnings to your account balance.
• Customer support: Responding to your questions, resolving account issues, and maintaining support communication records.
• Legal compliance: Meeting record-keeping obligations and responding to lawful requests from authorities where required.
• Platform improvement: Analysing aggregated usage patterns to improve the 55bms experience for all players.

55bms does not sell or rent your personal data to third parties. We may share your information only in the following limited circumstances:

• Payment processors: When you make a deposit or withdrawal, relevant financial details are shared with your chosen payment provider (e.g., Philippine bank, e-wallet service) solely to complete the transaction.
• Identity verification services: Your KYC documents may be processed by a third-party identity verification provider operating under strict data protection agreements.
• Technology and platform providers: Service providers that support platform infrastructure, security, and operations may access data under confidentiality agreements that restrict its use to supporting 55bms services only.
• Legal and regulatory requirements: We may disclose personal data if required by law, court order, or lawful government request. We will notify you of such disclosures where permitted to do so.

In all cases, data sharing is limited to the minimum necessary for the stated purpose. Third parties are contractually prohibited from using your data for purposes other than those specified.

55bms implements a layered approach to security to protect your personal information:

• SSL encryption: All data transmitted between your device and the 55bms platform is encrypted using SSL/TLS protocols.
• OTP verification: Sensitive account actions — including withdrawals and major account changes — require one-time password (OTP) confirmation sent to your registered Philippine mobile number.
• Access controls: Personal data is accessible only to authorised 55bms personnel whose roles require it, and only to the extent necessary for those roles.
• Secure data storage: Player data is stored on secure servers with access logging, intrusion detection, and regular security reviews.

While we take all reasonable precautions, no online system can be completely free from risk. You are also responsible for keeping your account credentials and OTP codes confidential. 55bms will never ask for your password via email or chat.

55bms uses cookies and similar technologies to improve your experience on the platform. Cookies are small data files stored on your device when you visit the site.

• Essential cookies: Required for the platform to function — keeping you logged in, maintaining your session, and processing bets securely.
• Preference cookies: Remember your platform settings and preferences across sessions.
• Analytics cookies: Help us understand how players navigate the platform so we can make improvements. This data is aggregated and does not identify individual players.

You can manage cookie settings through your browser. Disabling essential cookies may affect your ability to use the platform normally. Third-party analytics tools used by 55bms operate under their own privacy practices and are bound by our data processing agreements.

We retain your personal data for as long as your 55bms account is active and for a period afterwards as required by applicable record-keeping obligations. Specific retention periods depend on the type of data:

• Account registration and identity data is retained for the duration of your account and for a minimum period after closure as required for legal and compliance purposes.
• Transaction records, including betting history and deposit/withdrawal records in ₱ PHP, are retained for the period required by applicable financial record-keeping rules.
• Support communications are retained for a period sufficient to resolve ongoing issues and to meet any related obligations.

When data is no longer required, it is securely deleted or anonymised in a way that prevents it from being linked back to you.

As a 55bms player, you have the following rights in relation to your personal data:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that inaccurate or outdated personal information be corrected. Basic account details can be updated directly in your account settings.
• Deletion: You can request deletion of your personal data. We will comply where no overriding legal or operational requirement prevents us from doing so.
• Restriction: You can ask us to limit how we process your data in certain circumstances while a concern is being investigated.
• Communication preferences: You can opt out of non-essential platform communications through your account settings at any time.

To exercise any of these rights, contact 55bms support through the channels available after logging in to your account. We will respond to verified requests within a reasonable timeframe.

55bms is strictly for players aged 21 and above. We do not knowingly collect personal data from anyone under 21. If we become aware that an account belongs to an underage person, we will suspend the account and take appropriate steps to delete any data collected, subject to applicable legal obligations.

Age verification is part of the KYC process. If you believe a minor has registered on the platform, please contact 55bms support immediately.

55bms may update this Privacy Policy from time to time. When we make changes, the revised version will be published on this page with an updated date. We encourage you to review this policy periodically.

• Significant changes will be communicated to registered players through the contact details on their account where practicable.
• Continued use of the 55bms platform after changes to this policy have been published constitutes your acceptance of the updated terms.

If you have questions about this Privacy Policy, visit our FAQ page or contact 55bms support after logging in to your account.